Frequently Asked Questions

What events will the arena hold?

The New Arena at Agua Caliente in Palm Springs is being built in partnership between Oak View Group LLC and The Agua Caliente Band of Cahuilla Indians. The Arena will host not only AHL Palm Springs, but also a number of the best and biggest acts in live entertainment. 

What is a season ticket membership?

A membership gives the holder access to all regular season home AHL games as well as exclusive member-only events.

How do I become a season ticket member?

The easiest way to become a member is by placing a ticket deposit on https://www.ticketmaster.com/event/0A005732E17E370A.

What kind of season memberships are available?

You can either be a general seat member, club seat member, or suite holder.

What is club seating?

Club seating includes all seats that have exclusive access to a premium club including access to high-end food and beverage offerings and pre- and post-game access.

What benefits do club seat ticket members receive?

  • Access to all regular season home AHL games
  • VIP entrance
  • Preferred parking
  • Access to exclusive season ticket member-only events

I am interested in a suite or other hospitality options.

For more information, let us know you’re interested here and we will reach out to you with additional information.

How much are season ticket deposits?

  • $100 per ticket for general season tickets
  • $250 per ticket for club season tickets
  • For suite deposit, fill out this form and we will reach out to you directly with information on pricing

How much are season tickets?

Season ticket pricing depends on your seats; exact ticket pricing will be announced at a later date.

Are payment plans offered?

Yes! We want all fans to be able to experience Palm Springs’ first professional sports organization and will be providing payment options are at a later date.

When will the arena open?

The New Arena at Agua Caliente is scheduled to open for the 2021 AHL Season.

When does the team begin play?

The AHL Palm Springs’ inaugural season will be 2021-2022 but make sure to catch all the exciting events leading up to puck drop!

Where will the arena be?

In the heart of Palm Springs on the corner of East Alejo Road and North Calle Encilia.

Will the arena have ADA seating?

We will have information shortly on seating for fans in need of ADA seating. Send us a note at information@ahlpalmsprings.com and we’ll contact you.

What is the AHL?

The AHL is a professional hockey league that acts as a developmental league for the NHL.

About the team

AHL Palm Springs is the affiliate team for NHL Seattle. This is where the players will develop before moving up to the NHL.

What is a priority number?

A priority number reserves your place in line to select season ticket seat locations in the new arena at Agua Caliente in Palm Springs. Once you place a deposit, you will be sent a priority number at a later date.

Will my priority number be higher if I order by phone?

No, we recommend you place your deposit here. Phone lines are expected to be busy and each deposit is prioritized by the date and time of the order completion.

Is the deposit refundable?

If you change your plans and decide you no longer want to purchase a season ticket membership, you can apply your deposit to single-game tickets, partial plans (if offered), or group tickets for the first season.

Will the deposit earn interest?

No, all money deposited will be applied as payment on season ticket membership.

Does my deposit guarantee season tickets?

The deposit places you on the priority list for season tickets. If you are not able to purchase season tickets due to high demand, we will place you on the waiting list or refund your deposit.

How many deposits can I buy?

There is a limit of 10 deposits per person.

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